***BEST VALUE INTEL & AMD RYZEN CUSTOM GAMING PCs***
| Display diagonal | 68.6 cm (27") |
| Display resolution | 1920 x 1080 pixels |
| HD type | 2K Ultra HD |
| Native aspect ratio | 16:9 |
| Panel type | IPS |
| Touchscreen | No |
| Display brightness (peak) | 250 cd/m² |
| Response time | 5 ms |
| Anti-glare screen | Yes |
| Screen shape | Flat |
| Screen curvature rating | 1500R |
| Contrast ratio (typical) | 1000:1 |
| Contrast ratio (dynamic) | 100000000:1 |
| Maximum refresh rate | 180 Hz |
| Viewing angle, horizontal | 178° |
| Viewing angle, vertical | 178° |
| Display number of colours | 16.7 million colours |
| Pixel pitch | 0.31125 x 0.31125 mm |
| Viewable size, horizontal | 59.8 cm |
| Viewable size, vertical | 33.6 cm |
| Display diagonal (metric) | 69 cm |
| High Dynamic Range (HDR) supported | Yes |
| Colour depth | 10 bit |
| AMD FreeSync | Yes |
| AMD FreeSync type | FreeSync |
| Flicker-free technology | Yes |
| Low Blue Light technology | Yes |
| Market positioning | Gaming |
| Product colour | Black |
| Frameless design | Yes |
| Front bezel colour | Black |
| Feet colour | Black |
| HDMI | Yes |
| HDMI ports quantity | 2 |
| HDMI version | 2.0 |
| DisplayPorts quantity | 1 |
| DisplayPort version | 1.2a |
| Headphone out | Yes |
| HDCP | Yes |
| HDCP version | 2.3 |
| VESA mounting | Yes |
| Panel mounting interface | 75 x 75 mm |
| Cable lock slot | Yes |
| Cable lock slot type | Kensington |
| Pivot | Yes |
| Pivot angle | -90 - 90° |
| Swivelling | Yes |
| Swivel angle range | -45 - 45° |
| Tilt angle range | -5 - 20° |
| Energy efficiency class (SDR) | E |
| Power consumption (typical) | 21 W |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50/60 Hz |
| AC adapter output voltage | 12 V |
| Power supply type | External |
| Stand included | Yes |
| Cables included | DisplayPort, Power |
| Manual | Yes |
| Display diagonal | 68.6 cm (27") |
| Display resolution | 1920 x 1080 pixels |
| HD type | 2K Ultra HD |
| Native aspect ratio | 16:9 |
| Panel type | IPS |
| Touchscreen | No |
| Display brightness (peak) | 250 cd/m² |
| Response time | 5 ms |
| Anti-glare screen | Yes |
| Screen shape | Flat |
| Screen curvature rating | 1500R |
| Contrast ratio (typical) | 1000:1 |
| Contrast ratio (dynamic) | 100000000:1 |
| Maximum refresh rate | 180 Hz |
| Viewing angle, horizontal | 178° |
| Viewing angle, vertical | 178° |
| Display number of colours | 16.7 million colours |
| Pixel pitch | 0.31125 x 0.31125 mm |
| Viewable size, horizontal | 59.8 cm |
| Viewable size, vertical | 33.6 cm |
| Display diagonal (metric) | 69 cm |
| High Dynamic Range (HDR) supported | Yes |
| Colour depth | 10 bit |
| AMD FreeSync | Yes |
| AMD FreeSync type | FreeSync |
| Flicker-free technology | Yes |
| Low Blue Light technology | Yes |
| Market positioning | Gaming |
| Product colour | Black |
| Frameless design | Yes |
| Front bezel colour | Black |
| Feet colour | Black |
| HDMI | Yes |
| HDMI ports quantity | 2 |
| HDMI version | 2.0 |
| DisplayPorts quantity | 1 |
| DisplayPort version | 1.2a |
| Headphone out | Yes |
| HDCP | Yes |
| HDCP version | 2.3 |
| VESA mounting | Yes |
| Panel mounting interface | 75 x 75 mm |
| Cable lock slot | Yes |
| Cable lock slot type | Kensington |
| Pivot | Yes |
| Pivot angle | -90 - 90° |
| Swivelling | Yes |
| Swivel angle range | -45 - 45° |
| Tilt angle range | -5 - 20° |
| Energy efficiency class (SDR) | E |
| Power consumption (typical) | 21 W |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50/60 Hz |
| AC adapter output voltage | 12 V |
| Power supply type | External |
| Stand included | Yes |
| Cables included | DisplayPort, Power |
| Manual | Yes |
Should you receive your CUSTOM PC or CUSTOM LAPTOP and you want to make any change ( excludes case ) such as extra memory , hdds , ssds , etc we will collect your PC and perform the upgrade for the cost of the extra components only. If there are components which need to be returned to complete the upgrade then we will credit you the amount charged for the component when purchased against the upgrade component. There will be no collection , return or labour charge within 30 days of you having received your new custom pc. You must inform us in writing by email before the end of the 30 days period quoting your order number and the upgrade you require. AIO Liquid Coolers and PC Cases are excluded from the 30 DAY UPGRADE WARRANTY.
Should you want to upgrade your CUSTOM PC within 90 Days of receipt we can collect your PC ( and return ) for a fee of €24.99. You can upgrade memory and other components without paying a labour charge for the installation of the upgrade components and we will allow a trade in of any returned components related to the upgrade at up to 75% of their original value. The only exception to the upgrade warranty is AIO Liquid Coolers and PC Cases.
Our Custom PCs come with a 2 year collect & return warranty which means should there be any hardware failure within 2 years from the date of purchase we will collect the PC , repair and return. Software is excluded from the warranty as is customer induced damage or damage from misuse which includes for example over-clocking or damage caused from opening the PC , etc.
As on option on our Custom PCs and LAPTOPS a 3 year collect & return warranty can be added for an additional cost which means should there be any hardware failure within 2 years from the date of purchase we will collect the PC , repair and return, and in year 3 of your warranty we will include Collection & Return as well as a Zero Labour Fee Promise , Hardware may not be covered in year 3 however we will always verify this with the manufacturer. Software is excluded from the warranty, as is customer induced damage or damage from misuse which includes for example over-clocking or damage caused from opening the PC , etc.. Please note that certain components are excluded by their respective manufacturers from the 3rd year of the of the warranty however if this is the case then we will supply the component for cost price and fit under warranty which means no labour costs.
Components and Accessories are covered by their respective manufacturers warranty and you should always contact the manufacturers support first. We are however , always here to help, and if you need help or advice please contact our support. Most Manufacturers have returns procedures in place and do not allow us to accept their returns. We cannot accept most components or accessories for return after 30 days from date of purchase however we will always endeavour to assist our customers and we will contact the manufacturer on our customers behalf. If you need to know which manufacturers offer direct support and which do not then please contact our support staff and we will get the information for you. We can also offer advise when warranty is refused by the manufacturer or if you need advice on whether an item is covered by warranty. Customer induced damage for example bent pins on cpus or motherboards or thermal paste on cpu sockets is not covered by warranty nor is physical or accidental damage.
Our Delivery Partners DPD.IE offer fast and reliable delivery across every county in Ireland and across Europe, and give our customer the greatest flexibility when it comes to organising their orders to a time and day which suits them. When an order is collected from us by DPD.IE the customer receives an email which will include tracking details allowing the customer to both track and control their order. On the morning of the delivery DPD.IE will send an SMS Text to notify the customer of the delivery windows to a 60 minute timeslot and if this does not suit the customer can reschedule to a suitable time and day or organise delivery to a safe third party location or to a Local DPD Parcel Shop.
WE SUPPORTS IRISH BUSINESSES SUCH AS DPD.IE WHO ARE LISTED AS ONE OF THE TOP 150 COMPANIES TO WORK FOR IN IRELAND. DPD.IE STARTED IN ATHLONE IN 1986.
All orders shipped with DPD.IE are covered under our own Goods in Transit Insurance Policy.
DURING BUSY PERIODS DELIVERY MAY BE WITH GLS.IE OR FASTWAY.IE WITH DISPATCH EMAIL SHOWING DELIVERY COMPANY WITH TRACKING EMAIL. WE WOULD ONLY CHANGE FROM DPD.IE UNDER EXTREME CIRCUMSTANCES SUCH AS IF THE DPD.IE FINAL DELIVERY DAY BEFORE CHRISTMAS WAS IN FACT EARLIER THAN THAT OFFERED BY GLS OR FASTWAY. WE WILL ALWAYS PROVIDE TRACKING DETAILS AND STATE THE CARRIER WE SHIP WITH TO ENSURE OUR CUSTOMERS CAN TRACK THEIR ORDERS.
Custom Desktop PCs and Laptops can take up to 12 business days from day of order however this is an estimate only with the timeframe based on the complexity of the build , availability of components and how busy we are when the order is placed. Most PC builds outside of busy periods ( Christmas / New Year for Example ) are built , quality checked and shipped within 7 business days. For order updates please read the order confirmation email , order update emails or log into your account to view the order status. Please do not send emails asking for order updates until 12 business days after your order has been placed. All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
Pre-Configured Custom Desktop PCs and Laptops can take up to 7 business days from day of order however this is an estimate only with the timeframe based on the complexity of the build , availability of components and how busy we are when the order is placed. Most PC builds outside of busy periods ( Christmas / New Year for Example ) are built , quality checked and shipped within 5 business days. For order updates please read the order confirmation email , order update emails or log into your account to view the order status. Please do not send emails asking for order updates until 7 business days after your order has been placed.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
Next Day Custom Desktop PCs and Laptops are Prebuilt and Shipped from stock and should ship within 24 hours of the order being placed. You will receive an order confirmation email with tracking information when your order ships. If you need an order update please log into your account or read your order confirmation email. If you have not received your order within 5 business days please contact us.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
All Orders shipped by us are covered by our own goods in transit insurance to the full value of the order which is additional to the goods in transit insurance offered by DPD.ie. Our goods are packed to International standards to ensure damage in transit is highly unlikely and all of our orders are packed in a secure location which has 16 high definition security cameras to ensure should there be a report of a missing item / short shipment it can be verified quickly. All of our orders are sealed and should not be accepted or signed for if there is damage to the packing or if the packing looks like it has been opened. If an order is damaged or lost in transit the claims procedures of our insurer must be adhered to or we cannot guarantee a favourable outcome. It is our policy to replace orders which have been lost in transit however if this is not acceptable to the customer then a claim can be made to the value of the goods with our insurer. If a Custom Assembled Desktop PC or Laptop suffers damage in transit we will examine the unit and replace any damaged components however we cannot replace a custom desktop pc or laptop in its entirety unless the product is declared a write off by our insurers. It is our policy to avoid our customer having to wait for claims to be settled and we reserve the right to make a determination whilst we wait for the insurers official determination. This ensures we can often resolve an issue in days however for this to happen we do need the customers help and assistance. If we collect a custom desktop pc or laptop under the collect and return warranty it is covered up to €500 for damage in transit once the item has been packed to the same standard as it was shipped in. If a customer chooses to return an item(s) with a different carrier of their own choosing then any returned item(s) are no covered until the terms of our goods in transit policy. We would please ask customers not to use AN POST for returns as we have experienced issues as AN POST staff sign for deliveries and not the recipient ( US) which can make claiming for lost of damaged item(s) very difficult. Items not be returned by going to a DPD.IE PICKUP POINT of which there are over 600 across Ireland https://dpd.ie/Pickup. At your local Pickup Point you can return any item after paying a fee to the Pickup Point https://shipping.dpd.ie/products-and-services/pickup-shops.
We do not store payment information within our business or on our servers and we do not have access to for example the credit card numbers which ensures the safety of our customers financial information. We are PCI Compliant and no card or payment information is stored physically or online. We take the security of our customers payment details seriously and we have procedures in place to ensure we offer protection above what is reuquired by Eu legislation.
We offer multiple payment options with both online and offline methods available. If you need assistance please email SALES@GAMEFORCE.IE or click the contact link on the right of this page.
Spilt your payment costs with KLARNA when checking out. 0% Interest when paid in 3 Installments. Pay 1/3 Now followed by another payment in 30 days and the last payment in 60 days giving you the option to spread your payments. The terms available from Klarna are different in each country however in Ireland the Buy Now & Pay Later Finance is limited to 3 payments but in other countries such as the United Kingdom , Germany and other there are other options with longer terms. For more Information on Klarna you can visit Klarna - Compare prices and pay in 3 payments
There are no long contracts or applications with Klarna and you can checkout as you would with a CREDIT or DEBIT card for more transaction. You will be transfered to the KLARNA portal to complete your transactions and then back to your checkout to finalise your new order. If you need any assistance you can email sales@gameforce.ie
POWERED BY IRELAND SHOPIFY PAY
Shopify Pay is a secure CHECKOUT OPTION for DEBIT & CREDIT CARDS offering a quick and easy checkout with the option to save card details for future order. It also offers Security Including SCA and 3D SECURE to ensure the safest possible online transaction. STRIPE is an Irish Company and we chose STRIPE as our card processor because they offer a world class service and because they are an Irish company. Supporting Stripe Creates Jobs in Ireland. Information entered on the STRIPE site such as credit or debit card information is not shared with us and no financial information is stored on our servers which are hosted by Amazon Web Services. The Only Information stored on our server is for the delivery and warranty of the order which includes name , address , phone number and email address.
Bank Transfer or Bank Payment is an OFFLINE payment method primarily used by business customers for larger transactions. Orders are not processed until payment is received and when sending the payment through your bank please ensure you use your order number as the reference. We bank with Bank of Ireland with transfer usually same day or next day depending on the sending bank. If you do not receive a processing email confirming we have received payment within 24 hours please email SALES@GAMEFORCE.IE and we will check to see if we have received your payment. Information entered is processed on our server which is hosted by Amazon Web Services.
The PayPal Checkout option allows customers to use their PayPal account to checkout. Due to the lack of security checking out with PayPal may require additional security steps to be completed before an order can be completed. If you choose PayPal as a checkout option your order may be delayed. Unfortunately address verification is required before we can ship and order and we also require a mobile phone number and we may have to contact you to get these delaying your order if they are not provided by PayPal. Information entered on the PayPal site such as credit or debit card information is not shared with us and no financial information is stored on our servers which are hosted on secure servers in the EU. The Only Information stored on our server is for the delivery and warranty of the order which includes name , address , phone number and email address.
Easily Checkout using your Payment Wallets saving time and effort and streamlining the Checkout process. Our Checkout is integrated with multiple payment wallets and if you need help or find your wallet is not integrated let us know and we will see if we can add your wallet version. Using Wallets allow payments using cards we would not normally support which adds extra flexibility to our checkout and gives our customers many more payment options.
I have always viewed my self as computer expert - but with a small "e". My existing Alienware dates from 2009. I have upgraded it myself over the years, but I ran out of options about 2020. In recent years I have not been able to run MSFS with any sort of fluidity, nor to use the most recent Photoshop software.
I have been waiting for the last few years for Intel to get their act together, but as they are way behind in process development and still insist on perhaps 1 1/2 generations of CPU per socket, I have given up on them. The obvious alternative is AMD, who have really had their act together in the last few years. The AM5 socket should be good until 2027, which gives me a lot of headroom.
I could not have possibly put together my PC with Jason's help.
Our experience with Gameforce was from purchasing over 100 office pcs and from being assisted with donating our old office pcs to charity. I came to gameforce through a recommendation from a Chamber of Commerce member and I spoke to the owner of Gameforce who came across as experienced so I agreed to a meeting. At the meeting there was a number of promises made and at the end of the day Gameforce honoured each of the promises and even paid for 50% of the secure data destruction cost allowing us to donate the pcs to a charity of our choosing. Given their name I was not expecting a company who would be able to supply and install our 100+ pcs whilst at the same time organise the removal as well as the security to ensure the data destruction to a professional level as they did. The main man at Gameforce comes from a corporate background and has the experience which is how this business is so strong and professional. I cannot fault any aspect of the contract and I would recommend Gameforce to any medium sized business looking to replace older pcs. Goodwork , Professional and Trustworthy
Over the course of 2 weeks we received the required information to allow us to make a decision which allowed us to save over €15,000 when replacing our 6 year old office pcs. The secure destruction of the data was handled for us as well as the collection of over 100 of our 2019 office pcs with the new pcs delivered over the week before the old pcs were collected allowing us the time to ensure a timely switch over. I was not expecting them to be able to organise this service and I admit I was surprised they were able to keep to the terms of the agreement but they did. I would have no hesitation in recomending gameforce to any medium sized business replaced 50+ pcs or more as the experience of this company and the services they offer are far beyond what would normally be expected from a local supplier. We received certificates of destruction from a third party company with photos and video showing the destruction and recycling of the hdds in our old pcs and the charity donation of our old pcs all organised by gameforce on our behalf. On top of this we saved close to €15,000 on the contract with Gameforce coming in far lower in price and offering a comparative service to larger companies who were charging 3 times the price. First class service from beginning to end and I can tell you I would recommend them to other companies who need to replace and dispose of older generation pcs. We chose not to take any return on the old pcs against our new pcs as we wanted to donate the pcs to charity and gameforce also donated their time and paid 50% of the cost to securely destroy the data which they did not have to do. They are an Irish company with International experience and the main guy there knows what he is doing and has vast experience with some of the biggest companies across the world. Truly a world class service from start to finish.
Well taken care of all the way. Thanks
Faultless experience. I got what I asked for quick and without any fuss
Quick Delivery and really good experience. gameforce was recommended to me by a friend from Canada who had purchased from this company before they moved to Canada last year. They recommended this business as it seems they had an issue when in Canada and gameforce was able to sent a component to help them diagnose a problem and then organised a local company in Canada to fit a graphics card. I must say I was surprised at how they were able to do that and I decided to order a gaming rig after 2 exchanges with them. They did explain to me that providing service in Canada was not always possible and by coincidence they told me that a previous staff member of gameforce was living only 40km away from my friend in Canada so the magic of their reach across the world was shattered.
My Gaming Rig arrived in about 8 days with my only concern being dpd who tried to deliver to my neighbour. Once I got my rig the setup was straight forward and everything I needed was sent in the box. Now after 3 weeks I can say the pc has performed to the level I expected if not a little further. I am very happy with the pc and with the purchase support I received before and during my purchase.
I did get a nice free upgrade with a Samsung pro m.2 being provided. I had explained to them of an issue I had with my previous pc were the m.2 had over heated so they upgrade the m.2 to a Samsung with a heatsink. They made no extra charge and never made me aware of this with the only mention of it coming in the email I got showing the components in the pc.
I think this company are a gem and I will be recommending them to all of my friends.
Good knowledge , Good Service and an overall good experience
What performance and breath taking speed . I bought so i could work from home as i did not have the space for a workstation. I took advice and it made a better machine and saves me money.
Good performance , quick delivery and very helpful support before during and after my purchase.
Well built pc as expected with better than expected performance from an integrated Radeon gpu. Clearly the 16GB of DDR4 memory makes the difference with good fps on fortnite. I tried with 8GB out of curiosity and the performance was sluggish so the 16GB was the right choice and their advice was invaluable
Educational order of 62 PCs were needed during a 3 day window and the team made everything go to plan with no changes. PCs were delivered onsite and they sent a technician with the PCs to help with the setup. They also organised for our security tags to be added to the PCs during the build stage which saved up time. The contract deadline was tight but they were able to deliver within 21 days and were true to their word. PCs are setup now for almost 3 months with no issues and my emails get answered usually within 1 hour even after the order was delivered. Our next contract will be going to gameforce i would expect given the collect and return warranty and the level of support and professionalism shown before , during and after delivery.
This was my third pc from them and as usual the communication was superb and the new workstation arrived in just under 10 days which they had kept me updated about as they knew I was eager to take delivery. I knew what I needed however they made a number of small changes after I accepted their advice and for the same money I got a more powerful workstation. This is the only company I trust to build my workstations as they understand the importance of good service.
I ordered on a Monday and I received the following Friday. I was notified of the update to the new AMD RYZEN cpu which was added to my pc for no extra charge and they still completed the delivery inside 5 days. I am very happy with the level of service and when I needed another pc delivered to an address in Germany they were able to organise this with the pc delivered to our offices in Germany 4 days with DHL. This was the first occasion were we had worked with this Irish company but it will not be the last given the impeccable service and quality products they supplied in double quick time.
Taking their advice saved me €€€ and got me a better pc for the task I had in mind. Excellent communications with most messages answered within 15 minutes. I cannot fault the pc or the service I received.
Arrived in 5 days. Good specs for my entertainment server. Excellent advice with rhe help to choose the right specs. Saved me over €450 as my design was overkill in their words
Great deal , nice people to deal with aling with super service. What else could you ask for
LIFETIME SUPPORT WITH OUR EXPERIENCE STAFF
EMAIL , WHATSAPP & CONTACT FORM
2 YEARS HARDWARE ON ALL COMPONENTS
MOTHERBOARD , MEMORY , PSU , SSD , ETC.
2 YEARS COLLECT & RETURN WITH DPD.IE
NO COST TO RETURN PCs UNDER WARRANTY
LIFETIME UPGRADE SUPPORT ON ALL PCs
SUPPORT TO EXTEND THE LIFE OF YOUR PC
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| Display diagonal | 68.6 cm (27") |
| Display resolution | 1920 x 1080 pixels |
| HD type | 2K Ultra HD |
| Native aspect ratio | 16:9 |
| Panel type | IPS |
| Touchscreen | No |
| Display brightness (peak) | 250 cd/m² |
| Response time | 5 ms |
| Anti-glare screen | Yes |
| Screen shape | Flat |
| Screen curvature rating | 1500R |
| Contrast ratio (typical) | 1000:1 |
| Contrast ratio (dynamic) | 100000000:1 |
| Maximum refresh rate | 180 Hz |
| Viewing angle, horizontal | 178° |
| Viewing angle, vertical | 178° |
| Display number of colours | 16.7 million colours |
| Pixel pitch | 0.31125 x 0.31125 mm |
| Viewable size, horizontal | 59.8 cm |
| Viewable size, vertical | 33.6 cm |
| Display diagonal (metric) | 69 cm |
| High Dynamic Range (HDR) supported | Yes |
| Colour depth | 10 bit |
| AMD FreeSync | Yes |
| AMD FreeSync type | FreeSync |
| Flicker-free technology | Yes |
| Low Blue Light technology | Yes |
| Market positioning | Gaming |
| Product colour | Black |
| Frameless design | Yes |
| Front bezel colour | Black |
| Feet colour | Black |
| HDMI | Yes |
| HDMI ports quantity | 2 |
| HDMI version | 2.0 |
| DisplayPorts quantity | 1 |
| DisplayPort version | 1.2a |
| Headphone out | Yes |
| HDCP | Yes |
| HDCP version | 2.3 |
| VESA mounting | Yes |
| Panel mounting interface | 75 x 75 mm |
| Cable lock slot | Yes |
| Cable lock slot type | Kensington |
| Pivot | Yes |
| Pivot angle | -90 - 90° |
| Swivelling | Yes |
| Swivel angle range | -45 - 45° |
| Tilt angle range | -5 - 20° |
| Energy efficiency class (SDR) | E |
| Power consumption (typical) | 21 W |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50/60 Hz |
| AC adapter output voltage | 12 V |
| Power supply type | External |
| Stand included | Yes |
| Cables included | DisplayPort, Power |
| Manual | Yes |
Should you receive your CUSTOM PC or CUSTOM LAPTOP and you want to make any change ( excludes case ) such as extra memory , hdds , ssds , etc we will collect your PC and perform the upgrade for the cost of the extra components only. If there are components which need to be returned to complete the upgrade then we will credit you the amount charged for the component when purchased against the upgrade component. There will be no collection , return or labour charge within 30 days of you having received your new custom pc. You must inform us in writing by email before the end of the 30 days period quoting your order number and the upgrade you require. AIO Liquid Coolers and PC Cases are excluded from the 30 DAY UPGRADE WARRANTY.
Should you want to upgrade your CUSTOM PC within 90 Days of receipt we can collect your PC ( and return ) for a fee of €24.99. You can upgrade memory and other components without paying a labour charge for the installation of the upgrade components and we will allow a trade in of any returned components related to the upgrade at up to 75% of their original value. The only exception to the upgrade warranty is AIO Liquid Coolers and PC Cases.
Our Custom PCs come with a 2 year collect & return warranty which means should there be any hardware failure within 2 years from the date of purchase we will collect the PC , repair and return. Software is excluded from the warranty as is customer induced damage or damage from misuse which includes for example over-clocking or damage caused from opening the PC , etc.
As on option on our Custom PCs and LAPTOPS a 3 year collect & return warranty can be added for an additional cost which means should there be any hardware failure within 2 years from the date of purchase we will collect the PC , repair and return, and in year 3 of your warranty we will include Collection & Return as well as a Zero Labour Fee Promise , Hardware may not be covered in year 3 however we will always verify this with the manufacturer. Software is excluded from the warranty, as is customer induced damage or damage from misuse which includes for example over-clocking or damage caused from opening the PC , etc.. Please note that certain components are excluded by their respective manufacturers from the 3rd year of the of the warranty however if this is the case then we will supply the component for cost price and fit under warranty which means no labour costs.
Components and Accessories are covered by their respective manufacturers warranty and you should always contact the manufacturers support first. We are however , always here to help, and if you need help or advice please contact our support. Most Manufacturers have returns procedures in place and do not allow us to accept their returns. We cannot accept most components or accessories for return after 30 days from date of purchase however we will always endeavour to assist our customers and we will contact the manufacturer on our customers behalf. If you need to know which manufacturers offer direct support and which do not then please contact our support staff and we will get the information for you. We can also offer advise when warranty is refused by the manufacturer or if you need advice on whether an item is covered by warranty. Customer induced damage for example bent pins on cpus or motherboards or thermal paste on cpu sockets is not covered by warranty nor is physical or accidental damage.
Our Delivery Partners DPD.IE offer fast and reliable delivery across every county in Ireland and across Europe, and give our customer the greatest flexibility when it comes to organising their orders to a time and day which suits them. When an order is collected from us by DPD.IE the customer receives an email which will include tracking details allowing the customer to both track and control their order. On the morning of the delivery DPD.IE will send an SMS Text to notify the customer of the delivery windows to a 60 minute timeslot and if this does not suit the customer can reschedule to a suitable time and day or organise delivery to a safe third party location or to a Local DPD Parcel Shop.
WE SUPPORTS IRISH BUSINESSES SUCH AS DPD.IE WHO ARE LISTED AS ONE OF THE TOP 150 COMPANIES TO WORK FOR IN IRELAND. DPD.IE STARTED IN ATHLONE IN 1986.
All orders shipped with DPD.IE are covered under our own Goods in Transit Insurance Policy.
DURING BUSY PERIODS DELIVERY MAY BE WITH GLS.IE OR FASTWAY.IE WITH DISPATCH EMAIL SHOWING DELIVERY COMPANY WITH TRACKING EMAIL. WE WOULD ONLY CHANGE FROM DPD.IE UNDER EXTREME CIRCUMSTANCES SUCH AS IF THE DPD.IE FINAL DELIVERY DAY BEFORE CHRISTMAS WAS IN FACT EARLIER THAN THAT OFFERED BY GLS OR FASTWAY. WE WILL ALWAYS PROVIDE TRACKING DETAILS AND STATE THE CARRIER WE SHIP WITH TO ENSURE OUR CUSTOMERS CAN TRACK THEIR ORDERS.
Custom Desktop PCs and Laptops can take up to 12 business days from day of order however this is an estimate only with the timeframe based on the complexity of the build , availability of components and how busy we are when the order is placed. Most PC builds outside of busy periods ( Christmas / New Year for Example ) are built , quality checked and shipped within 7 business days. For order updates please read the order confirmation email , order update emails or log into your account to view the order status. Please do not send emails asking for order updates until 12 business days after your order has been placed. All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
Pre-Configured Custom Desktop PCs and Laptops can take up to 7 business days from day of order however this is an estimate only with the timeframe based on the complexity of the build , availability of components and how busy we are when the order is placed. Most PC builds outside of busy periods ( Christmas / New Year for Example ) are built , quality checked and shipped within 5 business days. For order updates please read the order confirmation email , order update emails or log into your account to view the order status. Please do not send emails asking for order updates until 7 business days after your order has been placed.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
Next Day Custom Desktop PCs and Laptops are Prebuilt and Shipped from stock and should ship within 24 hours of the order being placed. You will receive an order confirmation email with tracking information when your order ships. If you need an order update please log into your account or read your order confirmation email. If you have not received your order within 5 business days please contact us.All Orders Include 23% VAT and we include a paper VAT Invoice with every order. You can also download a PDF of your Invoice if you have an account with us.
All Orders shipped by us are covered by our own goods in transit insurance to the full value of the order which is additional to the goods in transit insurance offered by DPD.ie. Our goods are packed to International standards to ensure damage in transit is highly unlikely and all of our orders are packed in a secure location which has 16 high definition security cameras to ensure should there be a report of a missing item / short shipment it can be verified quickly. All of our orders are sealed and should not be accepted or signed for if there is damage to the packing or if the packing looks like it has been opened. If an order is damaged or lost in transit the claims procedures of our insurer must be adhered to or we cannot guarantee a favourable outcome. It is our policy to replace orders which have been lost in transit however if this is not acceptable to the customer then a claim can be made to the value of the goods with our insurer. If a Custom Assembled Desktop PC or Laptop suffers damage in transit we will examine the unit and replace any damaged components however we cannot replace a custom desktop pc or laptop in its entirety unless the product is declared a write off by our insurers. It is our policy to avoid our customer having to wait for claims to be settled and we reserve the right to make a determination whilst we wait for the insurers official determination. This ensures we can often resolve an issue in days however for this to happen we do need the customers help and assistance. If we collect a custom desktop pc or laptop under the collect and return warranty it is covered up to €500 for damage in transit once the item has been packed to the same standard as it was shipped in. If a customer chooses to return an item(s) with a different carrier of their own choosing then any returned item(s) are no covered until the terms of our goods in transit policy. We would please ask customers not to use AN POST for returns as we have experienced issues as AN POST staff sign for deliveries and not the recipient ( US) which can make claiming for lost of damaged item(s) very difficult. Items not be returned by going to a DPD.IE PICKUP POINT of which there are over 600 across Ireland https://dpd.ie/Pickup. At your local Pickup Point you can return any item after paying a fee to the Pickup Point https://shipping.dpd.ie/products-and-services/pickup-shops.
We do not store payment information within our business or on our servers and we do not have access to for example the credit card numbers which ensures the safety of our customers financial information. We are PCI Compliant and no card or payment information is stored physically or online. We take the security of our customers payment details seriously and we have procedures in place to ensure we offer protection above what is reuquired by Eu legislation.
We offer multiple payment options with both online and offline methods available. If you need assistance please email SALES@GAMEFORCE.IE or click the contact link on the right of this page.
Spilt your payment costs with KLARNA when checking out. 0% Interest when paid in 3 Installments. Pay 1/3 Now followed by another payment in 30 days and the last payment in 60 days giving you the option to spread your payments. The terms available from Klarna are different in each country however in Ireland the Buy Now & Pay Later Finance is limited to 3 payments but in other countries such as the United Kingdom , Germany and other there are other options with longer terms. For more Information on Klarna you can visit Klarna - Compare prices and pay in 3 payments
There are no long contracts or applications with Klarna and you can checkout as you would with a CREDIT or DEBIT card for more transaction. You will be transfered to the KLARNA portal to complete your transactions and then back to your checkout to finalise your new order. If you need any assistance you can email sales@gameforce.ie
POWERED BY IRELAND SHOPIFY PAY
Shopify Pay is a secure CHECKOUT OPTION for DEBIT & CREDIT CARDS offering a quick and easy checkout with the option to save card details for future order. It also offers Security Including SCA and 3D SECURE to ensure the safest possible online transaction. STRIPE is an Irish Company and we chose STRIPE as our card processor because they offer a world class service and because they are an Irish company. Supporting Stripe Creates Jobs in Ireland. Information entered on the STRIPE site such as credit or debit card information is not shared with us and no financial information is stored on our servers which are hosted by Amazon Web Services. The Only Information stored on our server is for the delivery and warranty of the order which includes name , address , phone number and email address.
Bank Transfer or Bank Payment is an OFFLINE payment method primarily used by business customers for larger transactions. Orders are not processed until payment is received and when sending the payment through your bank please ensure you use your order number as the reference. We bank with Bank of Ireland with transfer usually same day or next day depending on the sending bank. If you do not receive a processing email confirming we have received payment within 24 hours please email SALES@GAMEFORCE.IE and we will check to see if we have received your payment. Information entered is processed on our server which is hosted by Amazon Web Services.
The PayPal Checkout option allows customers to use their PayPal account to checkout. Due to the lack of security checking out with PayPal may require additional security steps to be completed before an order can be completed. If you choose PayPal as a checkout option your order may be delayed. Unfortunately address verification is required before we can ship and order and we also require a mobile phone number and we may have to contact you to get these delaying your order if they are not provided by PayPal. Information entered on the PayPal site such as credit or debit card information is not shared with us and no financial information is stored on our servers which are hosted on secure servers in the EU. The Only Information stored on our server is for the delivery and warranty of the order which includes name , address , phone number and email address.
Easily Checkout using your Payment Wallets saving time and effort and streamlining the Checkout process. Our Checkout is integrated with multiple payment wallets and if you need help or find your wallet is not integrated let us know and we will see if we can add your wallet version. Using Wallets allow payments using cards we would not normally support which adds extra flexibility to our checkout and gives our customers many more payment options.
